ITSM and ChaRM in SAP Solution Manager

Stay ahead of the curve with IT Service Management (ITSM)! This is the comprehensive guide to the new and improved functionalities in SAP Solution Manager (SolMan). Find everything you need to wor ...

Stay ahead of the curve with IT Service Management (ITSM)! This is the comprehensive guide to the new and improved functionalities in SAP Solution Manager (SolMan). Find everything you need to work with the 7.1 versions of Change Management and Application Incident Management (the new Service Desk): the important concepts, instructions for configuration and functionality, and expert tips and best practices. Understand how to process all of your service, problem, and change requestsGet step-by-step configuration instructions for ChaRM an ITSM and ChaRM in SAP Solution Manager - Nathan Williams od authora Nathan Williams a nakladatelství za skvělé ceny na e-shopu Martinus.cz