Sources of Power

As seen in Malcolm Gladwell’s Blink—the modern, groundbreaking classic on effective decision making. How people really make decisions: by drawing on prior experience and using a combination of int ...

As seen in Malcolm Gladwell’s Blink—the modern, groundbreaking classic on effective decision making. How people really make decisions: by drawing on prior experience and using a combination of intuition and analysis. We have all seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second decisions that save lives? Most studies of decision making, based on artificial tasks assigned in laboratory settings, view people as biased and unskilled. In this modern classic, Gary A. Klein proposes a naturalis